SurgePV Shivalik EnergyAS
Switch from Arka · Needs your attention

2 projects can't be redrawn as they are

Thu 29 Oct. Nothing is lost and no redraw credit is used. Each one needs a different next step.

Kandari Residence, Prem Nagar

Can't read file

Ticket RD-0151 · priority 10 · uploaded 25 Oct

Kandari_Residence_export.csv has no roof outline and no panel positions, so a designer can't rebuild the layout from it.
project_id,module_sku,qty,inv_sku,tilt 77198,WS-580-M10,9,GW5K-DT,10 … 3 rows, no geometry

What works instead

  1. The proposal PDF. In Arka: open the project, go to Proposal, Download PDF.
  2. Or the project share link, if the project still opens in Arka.
  3. Or a screenshot of the layout plus the module count.

Your credit is held until 5 Nov. If a readable file arrives by then, the project goes back in the queue and keeps its 8 Nov date.

Upload PDFSend by WhatsAppUse the credit on another project

SIDCUL Haridwar ground mount

Over 5 MW

Priority 14 · 5,800.00 kWp · 10,000 × 580 Wp · PDF 22 pages

Redraws cover rooftop and ground projects up to 5 MW. This site is 5.8 MWp.

Why it is handled separately

  • A site this size needs a full layout: roads, inverter stations, cable routes and boundary setbacks, not just panel rows.
  • That takes a designer several days, not a few hours.

What happens next

  1. We send it to Heaven Green Energy design services (Solar Desk).
  2. You get a written quote and a date within 2 working days.
  3. You decide. If you say no, the PDF stays attached to the customer as an archive.
Request a quoteKeep as PDF archive

Routed 29 Oct, 11:02. Status: waiting for quote.

Demo data